Biology Computer Support

Requests for IT service/support (software installations, printer issues, etc.) should be emailed to:

• keith.jung@charlotte.edu

Please include as much information in your email request as possible, to include:

• Name
• Location
• Phone Extension
• Model/Brand of Computer/Printer
• Serial Number of the computer/printer

This information will help us provide more timely support.

Additional computer assistance or assistance after the hours listed above are available via the UNC Charlotte OneIT Help Desk:

• Phone: 704‑687‑5500 (Press option 1)
• Alerts and Outages

Assistance with classroom podium issues is available via the Office of Classroom Support:

• Phone: 704‑687‑5500 (Press option 3)
• Hours: Mon – Thu 8:00 AM to 8:00 PM; Fri & Sat 8:00 AM to 5 PM
• OR by pressing the RED button on the podium